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HealthcareVedaCore Care
Treatment-cycle coordination that patients actually follow
Protocol reminders, prep instructions and follow-up scheduling run automatically in the patient's own language, lifting cycle adherence.
A fertility clinic network with 14 centres · Chennai, India
14
Centres on one coordination layer
3
Languages for patient messaging
41%
Fewer missed monitoring visits
The challenge
- Coordinators phoned every patient manually through a multi-week protocol.
- Missed monitoring visits forced cycles to be abandoned mid-way.
- Instructions given in the clinic were forgotten by the time patients got home.
What we built
- Protocol-aware reminders sequenced to each patient's stimulation calendar.
- Written prep and medication instructions delivered in the patient's language, with clinician approval.
- Escalation to a coordinator whenever a patient replies with a clinical concern.
The results
- Missed monitoring visits fell by over 40%.
- Coordinators handle exceptions rather than reminder calls.
- Patients report far clearer understanding of their protocol.
“Adherence was our biggest clinical variable. It stopped being one.”